Terms of service

Welcome to Trendy Lounge. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing or using the Wardrobe360 website and purchasing our products, you agree to comply with these Terms of Service and all related policies published on our website.

If you do not agree with any part of these Terms, please refrain from using our website or placing an order.

2. Products

Wardrobe360 offers a curated collection of men's and women's fashion, clothing, footwear, bags, jewelry, and accessories.

We make every effort to display our products accurately. However, slight differences in color, size, texture, fabric, material, or finish may occur due to photography, lighting conditions, manufacturing variations, and different screen settings. Such variations are normal and do not constitute product defects.

Product availability is subject to change without prior notice.

3. Pricing

All prices displayed on our website are listed in Pakistani Rupees (PKR).

We reserve the right to modify product prices, promotions, discounts, or offers at any time without prior notice.

In the event of a pricing, typographical, or technical error, we reserve the right to cancel or refuse any order placed at the incorrect price.

4. Orders

After placing an order, you will receive an order confirmation via email, SMS, or WhatsApp.

Wardrobe360 reserves the right to refuse, cancel, or limit any order for reasons including, but not limited to:

Product unavailability
Pricing or technical errors
Suspected fraudulent or unauthorized activity
Incomplete, inaccurate, or unverifiable customer information
Failure to verify Cash on Delivery (COD) orders when required

If your order is cancelled after payment has been received, any eligible refund will be processed in accordance with our Refund Policy.

5. Cash on Delivery (COD)

Cash on Delivery (COD) is available in selected areas across Pakistan.

To ensure order authenticity, our customer support team may contact you by phone or WhatsApp before dispatching your order.

If we are unable to verify your order after reasonable attempts, we reserve the right to cancel it.

6. Shipping & Delivery

Estimated delivery times are provided for convenience only and may vary depending on your location, courier operations, public holidays, weather conditions, or other circumstances beyond our control.

Wardrobe360 is not responsible for delays caused by courier companies or other unforeseen events after your order has been dispatched.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have read and accepted the terms of that policy.

8. Customer Responsibilities

By using our website and placing an order, you agree to:

Provide accurate and complete personal, billing, and shipping information.
Ensure someone is available to receive the order at the provided address.
Pay the full order amount upon delivery for Cash on Delivery (COD) orders.
Use our products only for their intended purpose.
Comply with all applicable laws while using our website and services.

9. Intellectual Property

All content available on the Wardrobe360 website, including but not limited to:

Brand name
Logo
Product photographs
Product descriptions
Graphics and illustrations
Website design
Text, content, and other digital assets

is the exclusive property of Trendy Lounge and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without our prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Wardrobe360 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, services, or products.

Our maximum liability for any claim relating to a purchase shall not exceed the amount paid by the customer for the applicable product.

11. Privacy

Your personal information is collected, used, and protected in accordance with our Privacy Policy.

By using our website, you consent to the collection and processing of your information as described in that policy.

12. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time without prior notice.

Any changes become effective immediately upon publication on our website. Continued use of the website after such changes constitutes your acceptance of the revised Terms.